Effective Date: 23/06/2025
At Swan, accessible via https://swanbykontiki.com/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a reservation.
1. Information We Collect
We may collect personal data when you interact with our website, including:
Full name
Contact details (email, phone number)
This data is collected primarily through the i-host booking system embedded on our site.
2. How We Use Your Information
We use your information to:
Process and manage your reservations
Communicate with you regarding your booking
Respond to your inquiries
Improve our services and user experience
Comply with legal obligations
3. Third-Party Services
Our booking system is powered by i-host, a third-party service provider. i-host may process and store your data in accordance with their own privacy practices. We encourage you to review their privacy policy as well.
We do not sell, rent, or trade your personal data to third parties.
4. Cookies and Analytics
We use cookies and similar technologies to improve your browsing experience and collect usage data.
Google Analytics
We use Google Analytics, a web analytics service provided by Google, to better understand how users interact with our website. Google Analytics uses cookies to collect anonymous information such as:
Pages visited
Time spent on the website
Device/browser type
Location (approximate)
This information is used solely for statistical analysis and to enhance website performance. Google may retain and process this data according to their own Privacy Policy.
You can opt out of Google Analytics tracking at any time by using the Google Analytics Opt-out Browser Add-on.
5. Data Security
We take appropriate technical and organizational measures to safeguard your personal data. However, no transmission method over the internet is 100% secure.
6. Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data
Withdraw consent at any time
File a complaint with a data protection authority, if necessary
Please contact us using the details below for any privacy-related requests.
7. Contact Us
If you have any questions regarding this Privacy Policy, feel free to reach out to us at:
Address: Mandraki port, Rhodes Greece
phone: (+30) 697 254 3322
email: info@swanrhodes.com
8. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.